Automation Managed Services
Our customers engage us to manage their entire automation environment, including infrastructure and production running automations. eAlliance resolves their challenges by creating, monitoring, administering and supporting all automation environments and automated business processes running 24/7/365 with Tier 3 support and customized Service Level Agreements to fit their specific requirements.
Providing peace of mind for your automations
We specialize in maintaining automation environments, providing high quality, responsive
support, along with proactive administration and monitoring of all automations.
01
Creating, configuring, patching and upgrading your automation environment, along with applying security are crucial tasks requiring knowledgeable and experienced eAlliance resources, working with your team and transferring .
02
Our onshore, nearshore and offshore team is monitoring your automation environment to ensure stability, performance and maximum availability, providing your business and IT resources peace of mind.
03
Our round the clock HelpDesk includes true Tier 3 support, meaning the same skilled technology resources that developed your automations are supporting you, NOT someone unfamiliar with the automation.