Managed Services

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SERVICES WE PROVIDE

Our Purpose is To Deliver Excellence in Service and Execution

The eAlliance AI & Automation Managed Services Agreement is a service provided to our clients seeking to implement AI and automation. This agreement covers everything required to deploy AI & Automation solutions such as installation, configuration, maintenance, troubleshooting, break/fix and ongoing support.

This service is especially helpful to clients who are starting or close to the beginning of their AI & Automation journey and do not have core competencies in AI & Automation. This is an annual contract that supports the entire AI & Automation 24/7/365. Each contract is carefully documented to meet specific customer requirements, such as

Scope of services

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Intellectual property rights (IPA)

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Confidentiality and data protection

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Training and support

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Performance monitoring and reporting

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Change management

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